Terms of Purchase for Buckmacon
Last Updated: 2025.09.27
These Terms of Purchase (“Terms”) govern your purchase of men’s and women’s apparel, accessories, and other products (collectively, “Products”) from Buckmacon (“we,” “us,” or “our”) through our website (www.buckmacon.com, “Site”). By placing an order with us, you agree to be bound by these Terms, as well as our Privacy Policy and any other applicable policies posted on our Site. Please read these Terms carefully before making a purchase.
1. Order Placement and Confirmation
1.1 Order Submission
When you place an order on our Site, you are making a binding offer to purchase the selected Products at the listed price (in USD, as specified in Section 4). All orders are subject to our acceptance, and we reserve the right to reject or cancel an order for any reason, including but not limited to:
- Product unavailability or inaccuracies in pricing/Product details (e.g., typos, outdated information).
- Suspected fraud, unauthorized payment activity, or violation of these Terms.
- Incomplete or invalid shipping/billing information that prevents us from processing your order.
1.2 Order Confirmation
Upon successful submission of your order, you will receive an automated email acknowledging receipt of your order (a “Order Acknowledgment”). This email does not constitute acceptance of your order. We will send a separate “Order Confirmation” email once your order has been processed and accepted, which will include your order number, Product details, shipping information, and total amount due. The contract between you and Buckmacon for the purchase of Products is formed only when we send the Order Confirmation.
2. Shipping and Delivery
2.1 Processing and Shipping Timeline
We aim to process and ship all orders within 1–3 business days of receiving your Order Confirmation. Once shipped, delivery of your Products will take an estimated 6–12 business days, regardless of your location.
2.2 Shipping Methods and Tracking
We use trusted third-party shipping partners to deliver your orders. Once your order is shipped, we will send a shipping confirmation email with a tracking number, allowing you to monitor the status of your delivery.
2.3 Global Free Shipping
We offer free shipping on all orders worldwide, with no minimum purchase requirement. There are no additional shipping fees or surcharges for international deliveries—all shipping costs are covered by Buckmacon.
2.4 Delivery Responsibilities
While we strive to meet the estimated delivery timelines, delays may occur due to factors beyond our control (e.g., customs clearance, weather conditions, carrier disruptions). We are not liable for any delays in delivery, but we will work with the shipping carrier to resolve issues whenever possible. You are responsible for ensuring that the shipping address provided is accurate and accessible. If a delivery is returned to us due to an incorrect or undeliverable address, you may be required to pay for re-shipping (if requested) or receive a refund (less any non-refundable fees, if applicable).
3. Returns and Refunds
3.1 Return Eligibility and Period
We want you to be satisfied with your purchase. You may return any unused, unworn, and undamaged Products (with all original tags and packaging intact) for a refund within 60 days of the delivery date. Custom or personalized Products are not eligible for return unless they are defective or damaged upon receipt.
3.2 How to Initiate a Return
To initiate a return:
- Send an email to our customer service team at [email protected] with your order number, the name of the Product(s) you wish to return, and the reason for the return.
- Our team will respond within 2–3 business days with a return authorization number (RA number) and detailed instructions for shipping the Product(s) back to us.
- Package the Product(s) securely, include the RA number on the package, and ship the return to the address provided by our customer service team. You are responsible for the cost of returning the Product(s) unless the return is due to a defect, damage, or an error on our part (e.g., wrong Product shipped).
3.3 Refund Processing
Once we receive and inspect the returned Product(s) (to confirm they meet the return eligibility criteria), we will process your refund within 5–10 business days. Refunds will be issued in the original payment currency (USD) and credited back to the original payment method used for the purchase. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider’s processing times.
4. Payment Terms
4.1 Currency
All prices listed on our Site and all transactions are in United States Dollars (USD). We do not offer currency conversion for purchases—your payment provider may apply a currency conversion fee, which is your responsibility.
4.2 Payment Methods
We accept major credit cards (e.g., Visa, Mastercard, American Express, Discover) and other secure payment methods as indicated on our checkout page. All payments are processed through third-party payment processors that use industry-standard encryption to protect your payment information. We do not store your full payment details (e.g., credit card numbers) on our servers—see our Privacy Policy for more information on how we protect your data.
4.3 Payment Authorization
When you place an order, we will authorize your payment method for the total amount of the order to ensure funds are available. This authorization is not a charge—your payment method will be charged only when your order is processed and shipped (per the Order Confirmation). If your order is canceled (either by you or us), the authorization will be released, and no charge will be applied.
5. Product Information and Availability
5.1 Product Descriptions and Images
We make every effort to provide accurate and detailed descriptions, images, and sizing information for our Products on our Site. However, we cannot guarantee that the colors, textures, or details of the Products displayed on your device will be an exact match to the physical Product, as display settings (e.g., screen resolution, brightness) may vary. Sizing charts are provided as a guide—fit may vary depending on body type and personal preference.
5.2 Product Availability
Product availability is indicated on the Site (e.g., “In Stock,” “Out of Stock”). We reserve the right to modify or discontinue Products at any time without notice. If a Product you ordered becomes unavailable after your Order Confirmation, we will notify you immediately and issue a full refund for the unavailable Product.
6. Limitation of Liability
To the maximum extent permitted by law, Buckmacon shall not be liable for any indirect, incidental, special, or consequential damages (e.g., loss of use, loss of profits, inconvenience) arising out of or related to your purchase, use, or inability to use our Products or services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim related to your purchase shall not exceed the total amount you paid for the Products in question.
7. Changes to These Terms
We may update these Terms of Purchase periodically to reflect changes in our business practices, legal requirements, or industry standards. When we make changes, we will revise the “Last Updated” date at the top of this page and post the updated Terms on our Site. Your continued use of our Site or placement of orders after the changes take effect constitutes your acceptance of the updated Terms. We encourage you to review these Terms regularly.
8. Contact Us
If you have any questions, concerns, or issues related to these Terms of Purchase, your order, or our Products, please contact our customer service team at:
Email: [email protected]
We will respond to your inquiry within a reasonable timeframe (typically 2–3 business days).
By placing an order with Buckmacon, you acknowledge that you have read, understood, and agreed to these Terms of Purchase.