Privacy Policy for Buckmacon

Last Updated: 2025.09.27

At Buckmacon (“we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website (www.buckmacon.com, “Site”), purchase our men’s and women’s apparel or accessories, or interact with our services. By using our Site or engaging with our brand, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as non-personal information gathered through your use of the Site.

1.1 Personal Information

This includes information that identifies you or can be used to contact you, such as:

  • Contact details: Name, email address (e.g., [email protected] for communications), phone number, shipping and billing addresses.
  • Account information: Username, password (encrypted for security), and preferences (e.g., size, style preferences, saved payment methods).
  • Purchase details: Order history, product selections, payment information (processed securely through third-party payment providers—we do not store full credit card details).
  • Communication data: Information from emails, live chats, or feedback you send to us (e.g., questions about products, returns, or style advice).

1.2 Non-Personal Information

This is data that cannot identify you individually, including:

  • Technical data: IP address, browser type, device model, operating system, and pages visited on our Site (collected via cookies and similar technologies—see Section 3).
  • Usage data: Time spent on the Site, product views, search queries, and purchase patterns.
  • Aggregated data: Anonymous insights (e.g., “50% of users prefer our classic denim jackets”) used to improve our offerings.

2. How We Use Your Information

We use your personal and non-personal information to provide, improve, and personalize our services, as well as to ensure a secure and seamless experience. Specific uses include:

  • Processing and fulfilling your orders (e.g., sending order confirmations, arranging shipping).
  • Managing your account (e.g., updating you on order status, storing your preferences for future purchases).
  • Communicating with you: Responding to your inquiries, sending important updates (e.g., changes to our policies), and sharing personalized offers or style recommendations (only if you opt in—see Section 6).
  • Improving our Site and products: Analyzing usage data to enhance Site functionality, optimize product selections, and refine our design offerings (e.g., expanding popular classic American-style lines).
  • Ensuring security: Detecting and preventing fraud, unauthorized access, or other malicious activities.
  • Complying with legal obligations: Fulfilling tax, reporting, or other regulatory requirements.

3. Cookies and Similar Technologies

We use cookies (small text files stored on your device) and similar technologies (e.g., web beacons) to collect non-personal information and enhance your experience on our Site. These tools help us:

  • Remember your login details and preferences (e.g., saved shipping addresses).
  • Track your browsing activity to personalize content (e.g., showing you relevant denim or accessory recommendations).
  • Measure Site performance (e.g., identifying pages with high traffic or low engagement).

You can manage cookie settings through your browser (e.g., disabling non-essential cookies), but note that some Site features (e.g., saving your cart) may not function properly without them. For more details, see our Cookie Policy (linked at the bottom of our Site).

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

  • Service providers: Third-party vendors who assist us with core operations (e.g., payment processors like Stripe/PayPal, shipping partners like UPS/USPS, email service providers, and IT support). These providers are contractually obligated to protect your information and use it only to fulfill their services for Buckmacon.
  • Legal requirements: If we are required to disclose information by law (e.g., a court order, subpoena) or to protect our rights, property, or the safety of our users or others.
  • Business transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner (who will be bound by this Privacy Policy).

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data (e.g., payment information, passwords) using SSL/TLS technology.
  • Secure storage systems with restricted access.
  • Regular security audits and updates to our systems and policies.

While we strive to protect your information, no online platform is 100% secure. We cannot guarantee absolute security, and you acknowledge that you provide information at your own risk.

6. Your Rights and Choices

You have the right to access, correct, update, or delete your personal information, as well as control how we use it. To exercise these rights:

  • Access/modify your account: Log in to your Buckmacon account to view or edit your contact details, order history, or preferences.
  • Opt out of marketing communications: Click the “unsubscribe” link in any promotional email, or contact us at [email protected] to request removal from our marketing lists.
  • Request data deletion: Email us at [email protected] with a request to delete your account and associated personal information (note: we may retain certain data for legal or operational purposes, e.g., order records for tax compliance).

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws (e.g., GDPR), you may also have the right to:

  • Object to the processing of your information.
  • Request the portability of your data (i.e., receive a copy of your information in a usable format).
  • Lodge a complaint with a local data protection authority.

7. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it immediately. Parents or guardians who believe their child has provided information to us may contact us at [email protected] to request removal.

8. International Data Transfers

If you access our Site from outside the United States, your information may be transferred to and processed in the U.S. (where our servers and service providers are located). We ensure these transfers comply with applicable data protection laws (e.g., using standard contractual clauses approved by the EU Commission).

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the “Last Updated” date at the top of this page and post the updated policy on our Site. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: [email protected]

We will respond to your inquiry within a reasonable timeframe (typically 10–15 business days).